Your privacy matters to us. This page explains exactly what personal data nino games collects, how we use it, and the rights you have as a Filipino player on our platform. We keep things clear and straightforward so you always know where you stand.
When you register and use nino games, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your payment details — such as your GCash or Maya account reference — to process deposits and withdrawals securely. During your sessions on the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and general location. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players.
We only collect information that is genuinely needed to run the platform and comply with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for age and identity verification. If you contact our support team, we may also retain records of that correspondence to help resolve any future queries you may have. All data collection is conducted transparently, and you will always be informed of the purpose before any new type of data is requested from you.
The personal data we collect is used primarily to create and manage your nino games account, verify your identity, and process financial transactions in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Your gameplay and session data helps us personalise your experience, recommend relevant content, and ensure the platform performs reliably on mobile devices across the Philippines. We may also use aggregated, anonymised data to analyse platform trends and improve our services over time — this analysis never identifies you personally.
We do not use your personal information to send unsolicited marketing messages unless you have explicitly opted in to receive promotional communications from us. You can withdraw that consent at any time by contacting [email protected]. We will never sell, rent, or trade your personal data to any third-party advertiser or data broker. Any use of your data beyond what is described in this Privacy Policy will only occur with your prior knowledge and, where required by Philippine law, your explicit consent.
nino games shares your personal data only with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers. All third-party partners are contractually required to handle your data securely and to use it solely for the purpose of delivering services on our behalf. We do not permit these partners to use your data for their own marketing or commercial purposes. Where a service provider is located outside the Philippines, we ensure that appropriate data transfer safeguards are in place in accordance with the Data Privacy Act of 2012.
We may also disclose your personal information when required to do so by Philippine law, court order, or a lawful request from a government authority. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation. If we are ever involved in a business restructuring or transfer of ownership, your data may be part of the assets transferred — but any new operator would be bound by the same privacy commitments described in this policy. We will notify you of any such change through the platform or via your registered email address.
Under the Philippine Data Privacy Act of 2012, you have a number of important rights regarding your personal information. You have the right to access the data we hold about you, to request corrections if any information is inaccurate or incomplete, and to ask us to delete your data in certain circumstances. You also have the right to object to specific types of processing and to request that we restrict how we use your data while a complaint or query is being resolved. These rights can be exercised at any time by contacting our support team at [email protected].
We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine regulations. In some cases, we may need to verify your identity before processing a request to ensure that your data is not disclosed to an unauthorised person. If you believe that your privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any regulatory inquiry.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. When data is no longer needed, we securely delete or anonymise it so that it can no longer be linked back to you. nino games uses industry-standard security measures including encryption, secure server infrastructure, and access controls to protect your information from unauthorised access, loss, or misuse. Our team regularly reviews and updates these measures to keep pace with evolving security standards.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone. If you suspect that your account has been compromised, contact us immediately at [email protected] so we can take swift action. We will always notify you promptly if we become aware of a data breach that may affect your personal information.
nino games uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. We also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement. These analytics are processed in aggregate and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform.
We do not use third-party advertising cookies or allow external ad networks to track your behaviour on nino games. Any tracking that occurs is strictly limited to what is necessary for platform operation and security. If we introduce any new types of cookies in the future, we will update this Privacy Policy and notify you accordingly. For more information about how cookies work and how to control them, you can visit the help section of your browser or contact us at [email protected].
Quick answers to what Filipino players ask most about their data on nino games.
Yes — you have the right to request a copy of the personal data that nino games holds about you at any time. Simply send your request to [email protected] from the email address registered to your account, and our team will process it in accordance with the Philippine Data Privacy Act of 2012. We may ask you to verify your identity before releasing any information to ensure your data is protected. We aim to respond to all data access requests within a reasonable timeframe and will keep you informed of the progress throughout the process.
No — nino games does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your information is shared only with trusted service providers who help us operate the platform, and those partners are contractually bound to use your data solely for that purpose. We have no relationship with external advertising networks that would allow them to track or profile you based on your activity on nino games. Your privacy is a core commitment of ours, not an afterthought.
You can request account closure and data deletion by contacting our support team at [email protected]. Please note that we are required by Philippine regulations to retain certain records — such as transaction history — for a defined period even after account closure. Once the mandatory retention period has passed, your data will be securely deleted or anonymised. We will confirm the details of what will be retained and for how long when we process your request, so you have full visibility over the process.
For any privacy-related questions or concerns, you can reach our support team directly at [email protected]. We take all privacy matters seriously and will respond promptly to your inquiry. If you feel your concern has not been adequately addressed, you have the right to escalate the matter to the National Privacy Commission of the Philippines. You can also visit our FAQ page for general guidance, or review our Terms and Conditions for the full framework governing your use of the platform.
Your data is safe with us. Join thousands of Filipino players who trust nino games for a secure, mobile-first entertainment experience every day.